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Lead time, cycle time, and throughput

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These three terms trip people up constantly, because in everyday speech they overlap. In VSM they mean specific things.

Definitions

  • Lead time: time from a customer request to a customer receipt. End to end, including all wait time.
  • Cycle time: time for one unit to move through a specific stage (or the whole process, if unqualified).
  • Throughput: units completed per unit time. The inverse of average cycle time in steady state.

Little's Law

The one equation that ties them together: Work in Process = Throughput x Lead Time. Reduce WIP without changing throughput, and lead time drops proportionally. This is why work-in-progress limits are the single most powerful lever in Lean.

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