Estimated savings: 12.3 min/cycle, +5% PCE
Estimated savings: 4.1 min/cycle, +2% PCE
Estimated savings: 1.8 min/cycle, +1% PCE
Overview
Every organisation measures success differently. Custom KPIs lets you define metrics beyond the standard Lean set — cost per unit, defect rates, customer satisfaction scores, environmental impact, or anything else that matters to your process. Attach custom metrics to map steps, track them over time, and include them in your analytics dashboard alongside the built-in metrics. Your maps become a single source of truth for all process performance data.
Why Custom KPIs?
Three reasons teams choose this tool
Your Metrics, Your Way
Define custom KPIs in minutes. No developer required. Attach them to steps, track them over time.
Single Source of Truth
Cost, quality, environmental, and operational metrics all live alongside your process map. One place for everything.
Correlate Everything
See how custom metrics relate to process changes. Discover connections between cycle time, cost, and quality.
How It Works
Get started in four steps
Define Your KPI
Create a custom metric with your preferred data type, unit, and calculation formula.
Attach to Steps
Link the metric to individual map steps or entire maps for tracking.
Set Thresholds
Configure alert thresholds that trigger notifications when metrics breach targets.
Track and Report
View custom KPIs alongside standard Lean metrics in dashboards and exported reports.
Applications
Real-world use cases
Tracking cost-per-unit alongside cycle time for financial analysis
Monitoring defect rates at specific process steps
Measuring environmental metrics like carbon per transaction
Creating composite performance scores for executive reporting
Capabilities
Everything included
Preview
See it in action
Analytics Dashboard
Value Stream Map
Current StateTemplate Library
Integration Marketplace
23 connectorsMonte Carlo Simulation
Team Workspace
Desktop Recording — 04:23
| Time | App | Action | Duration | Type |
|---|---|---|---|---|
| 0:00 | SAP | Open purchase order | 0:12 | VA |
| 0:12 | Excel | Update pricing sheet | 1:33 | VA |
| 1:45 | idle | Waiting for approval | 1:35 | NVA |
| 3:20 | Outlook | Send confirmation email | 0:45 | VA |
Smart Suggestions
The approval step at position 3 has a cycle time of 12.3 min with 67% wait time. Automating with rule-based approval could eliminate 80% of the wait.
Two consecutive inspection steps could be merged into a single quality gate, reducing handoff waste and duplicate setup time.
AI Analysis
CompleteReady to try Custom KPIs?
Available on the Pro plan and above. Start with a free account and upgrade when you are ready.