Equipment Maintenance Cycle

Gym equipment inspection, preventive maintenance, repair, and log update

Gym & Fitness
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Lead Time

126.5h

Cycle Time

3.0h

Wait Time

123.5h

PCE

1.9%

Stages

8

Bottleneck

Parts Ordered (if needed)

Value-Add vs Non-Value-Add

Value-Add (VA)

An activity is value-add if it meets all three criteria:

  • The customer is willing to pay for it
  • It transforms the product or service
  • It is done right the first time

Examples: Assembly, diagnosis, treatment, coding, machining, testing

Non-Value-Add (NVA)

Activities that consume time or resources but don't add value from the customer's perspective:

  • Waiting — queues, approvals, batching delays
  • Transport — moving materials or information
  • Motion — unnecessary movement of people
  • Rework — correcting defects or errors
  • Over-processing — doing more than required

Note: Some NVA is necessary (compliance, safety). Target unnecessary NVA first.

Process Timeline

Value-Add vs Non-Value-Add

Bottleneck Analysis

Stage Efficiency

# Stage Cycle (h) Wait (h) VA Resource Defect % Efficiency
1 Daily Visual Check 0.5 0.0 VA Duty Manager 5.0% 100.0%
2 Issue Logged 0.1 2.0 VA Staff 10.0% 4.8%
3 Out of Service Tag 0.05 0.0 NVA Staff 3.0% 100.0%
4 Technician Dispatch 0.25 48.0 NVA Maintenance Coord 5.0% 0.5%
5 Diagnosis & Repair 1.5 0.0 VA Technician 8.0% 100.0%
6 Parts Ordered (if needed) 0.25 72.0 NVA Procurement 6.0% 0.3%
7 Functional Test & Return to Service 0.25 1.0 VA Technician 4.0% 20.0%
8 Maintenance Log Update 0.1 0.5 VA Maintenance Coord 2.0% 16.7%